Privacy Policy

INIQAI SPHERE (OPC) PRIVATE LIMITED (operating as "INIQ AI", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.iniqai.com) or use our mobile applications, including the INIQ Customer Portal.

1. Data Controller Information

INIQAI SPHERE is a technology company specializing in smart automation, custom software development, and AI-driven web and mobile solutions for the real estate industry and enterprise clients.

2. Information We Collect

We collect the following categories of personal data through our website and mobile applications:

• Account & Contact Information: Name, email address, phone number, and company details required to create and manage your portal account.
• Mobile App Data: When using our mobile app, we may collect device information (such as OS version and device model), crash reports, and usage analytics to improve stability.
• Project Data: Information you provide regarding properties, business needs, and service delivery.
• Communication Data: Emails, support tickets, and other correspondence.

Our mobile application does not collect background location data or access your device's camera/microphone without your explicit, on-screen consent for a specific feature.

3. How We Use Your Data

We process your personal data for the following lawful bases and purposes:

• Service Delivery: To authenticate your mobile app login, deliver software services, and manage your account.
• Legitimate Interests: To troubleshoot app crashes, prevent fraud, and ensure network security.
• Communication: To send critical system updates, password resets, and necessary administrative messages.

4. Data Sharing & Disclosure

We maintain strict confidentiality and only share data when necessary:

• Cloud Infrastructure: With secure hosting providers (e.g., Firebase, AWS) required to operate our app and databases.
• Legal Compliance: When required by law or to protect our legal rights.

We do not sell or rent your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures including:

• Encryption of sensitive data in transit (HTTPS) and at rest.
• Secure authentication protocols for mobile app access.
• Regular security assessments and access controls.

6. Account & Data Deletion (User Rights)

You have full control over your data. Depending on your jurisdiction, you have the right to access, rectify, or erase your personal information.

7. Data Retention

We retain personal data only as long as necessary to maintain your active account or fulfill the purposes outlined in this policy. Upon a verified deletion request, your data will be purged from our active databases.

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact us at: