Question 1

How do I get started with INIQ?

Accepted Answer

Getting started is simple. Just sign up on our website, and you'll be guided through a step-by-step onboarding process. You can explore templates, schedule a free demo, or request a tailored setup based on your business needs. No technical skills required.

Question 2

Can INIQ integrate with my existing tools and software?

Accepted Answer

Yes! INIQ connects with a wide range of tools — including Google Calendar, Microsoft Outlook, Notion, Airtable, Slack, Trello, WhatsApp, CRMs like HubSpot and Zoho, and more. We also support custom API-based integrations for advanced workflows.

Question 3

Is my data secure with INIQ?

Accepted Answer

Absolutely. INIQ uses AES-256 encryption for data at rest and TLS encryption in transit. We are GDPR-compliant and follow enterprise-grade security protocols with role-based access control and audit trails. Your privacy and business integrity are a top priority.

Question 4

Can I customize the AI assistant for my business or industry?

Accepted Answer

Yes. All assistants are fully customizable — from tone of voice and branding to workflows and automation triggers. Whether you're in real estate, food services, HR, or retail, we fine-tune your assistant to match your domain, audience, and objectives.

Question 5

What happens after the free trial ends?

Accepted Answer

You'll receive a prompt to upgrade to one of our paid plans based on your usage. If you choose not to upgrade, your account will revert to a limited mode with restricted automation. You can upgrade anytime to regain full access and keep your data intact.

Question 6

Do I need any technical skills to use INIQ?

Accepted Answer

Not at all. INIQ is designed for non-technical users. Our platform uses a no-code interface with drag-and-drop tools. We also offer guided onboarding and customer success support to help you launch and maintain automations with ease.

Question 7

What kind of support is available for INIQ users?

Accepted Answer

We offer tiered support based on your plan. All users get email support with a 24–48 hour response window. Pro and Enterprise customers enjoy priority support with access to a dedicated account manager, live chat, and onboarding sessions.

Question 8

Can INIQ handle multiple channels like WhatsApp, website chat, and email?

Accepted Answer

Yes. INIQ offers true multichannel support. Our AI assistants can interact with customers via WhatsApp, Facebook Messenger, web chat widgets, voice calls (with integrations like Twilio), and email — ensuring a seamless and consistent brand experience.

Question 9

Is INIQ suitable for my small business?

Accepted Answer

Definitely. INIQ is built for small to medium businesses that want to save time, reduce costs, and scale operations efficiently. You don't need a big team or big budget to benefit from automation. Whether you're a solopreneur or a growing team, INIQ is for you.

Question 10

How long does it take to set up an assistant?

Accepted Answer

Depending on the use case, you can go live in as little as 1–3 days. We offer both quick-start templates and white-glove setup services for more complex needs. Our team ensures your assistant is ready, tested, and aligned with your goals.

Question 11

Can I test different use cases before committing?

Accepted Answer

Yes. During the free trial, you can explore multiple assistants — for admin work, customer support, recruitment, etc. You can switch templates, modify workflows, and see what fits your business best. Our team can also help you build a custom pilot.

Question 12

Does INIQ work on mobile devices?

Accepted Answer

Yes. All assistants and dashboards are mobile-friendly. Whether your customers chat via WhatsApp or your team manages workflows on the go, INIQ supports seamless mobile access and usage.

Question 13

How does INIQ differ from other automation tools or virtual assistant platforms?

Accepted Answer

Unlike generic tools, INIQ is tailored for industry-specific use cases with AI-powered intelligence, human-like communication, and full customization. We combine automation, multichannel engagement, and real business understanding — not just chatbots or triggers.

Question 14

What kind of administrative tasks can INIQ handle?

Accepted Answer

INIQ's AI assistants can manage a wide range of administrative tasks, including intelligent email triage and auto-replies, automated scheduling and meeting reminders, file management, and accurate data entry. They can also integrate with Slack or Microsoft Teams for task updates.

Question 15

How does workflow automation work?

Accepted Answer

Our no-code AI agents connect your existing tools like CRMs, ERPs, and spreadsheets to automate internal processes. You can automate HR tasks like onboarding and leave tracking, set intelligent alerts for inventory or support tickets, and save hundreds of hours per month.

Question 16

What are the benefits of AI-powered communication?

Accepted Answer

Our context-aware AI assistants provide human-like customer support across all channels. They offer multilingual chat and voice support, 24/7 availability on WhatsApp, Messenger, and websites, and provide instant responses for FAQs, complaints, and updates, all powered by DeepSeek for superior understanding and tone matching.

Question 17

How can INIQ help with recruitment?

Accepted Answer

INIQ's recruitment automation helps you hire faster and smarter. Our AI can handle resume parsing and intelligent shortlisting, automated interview scheduling, and personalized candidate communication. It can also sync with your existing ATS or HRMS tools.

Question 18

Is INIQ suitable for the real estate industry?

Accepted Answer

Yes, INIQ has pre-trained AI assistants specifically for the real estate industry. They can automate property inquiries, client follow-ups, and CRM updates, ensuring you never miss a lead.

Question 19

How can restaurants benefit from INIQ?

Accepted Answer

Restaurants can use INIQ to manage menus, bookings, and customer chats effortlessly. Our AI assistants can take orders, answer questions about menu items, and handle reservations, freeing up your staff to focus on providing excellent service.

Question 20

What solutions does INIQ offer for legal services?

Accepted Answer

For legal services, INIQ can automate intake forms, coordinate appointments, and handle document management. This allows your team to focus on billable work while our AI handles the administrative tasks.

Question 21

How can INIQ help my retail or e-commerce business?

Accepted Answer

INIQ can automate product Q&A, set up inventory alerts, and handle order tracking for your retail or e-commerce business. This improves customer experience and operational efficiency.

Question 22

What about the hospitality industry?

Accepted Answer

In the hospitality industry, INIQ can manage reservation handling, provide guest support, and collect feedback. Our AI assistants ensure your guests have a seamless experience from booking to check-out.

Question 23

How does INIQ support the healthcare industry?

Accepted Answer

INIQ offers HIPAA-compliant solutions for the healthcare industry. Our AI assistants can handle appointment reminders, patient Q&A, and intake processing, reducing no-shows and improving patient communication.

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